Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to share feedback about a casino you've tried? The team behind efrogsdallas.net is here to help. This page explains how to reach us and what kinds of queries we handle best.

Get in Touch by Email

The fastest way to reach us is by email. Whether you're a reader with a question, a researcher flagging inaccurate data, or a brand representative responding to a review, send your message to [email protected]. We aim to reply to all enquiries within two business days, though complex review queries may take a little longer.

What We Can Help With

We're a comparison and review site focused on real money online casinos available to US players. Here are the kinds of messages we handle most often:

• Review accuracy: If you believe a rating, offer detail or casino description is out of date or incorrect, please let us know. Include the page URL and the specific detail so we can check it against current information.
• Reader experiences: If you've used a casino we've reviewed and want to share what you found — positive or negative — we read every message. Reader insight helps us keep our assessments grounded in real-world use.
• Responsible gambling concerns: If you or someone you know needs support with gambling-related issues, we can point you toward the right resources. Our responsible gambling guidance covers self-exclusion tools, spending limits and national support services available to US players.
• Editorial or factual corrections: We take accuracy seriously. If you spot a factual error — a wrong figure, a licence detail that has changed, or an offer that has expired — please flag it and we'll investigate.
• General site feedback: Suggestions about how to improve the site, requests for topics we haven't covered yet, or comments on the comparison criteria we use are always welcome.

What We Don't Handle Here

We are an independent comparison site, not a casino operator. That means we are not able to:

• Process deposits, withdrawals or account complaints on behalf of any casino
• Access your account at any casino listed on this site
• Intervene in disputes between players and casino operators
• Provide legal advice about gambling regulations in your state

If you have an account issue or dispute with a casino, you need to contact that casino's own customer support team directly. Most of the casinos we review offer live chat and email support — check their websites for the current contact details.

How We Use Your Message

Any information you share with us by email is used only to respond to your query and, where relevant, to improve the accuracy of our content. We do not share reader contact details with third parties, and we do not use them for marketing purposes. For full details, see our Terms and Conditions.

About Our Editorial Approach

Our reviews and ratings are researched independently. The casinos featured on this site may pay a commission if a reader follows a link and signs up — that is disclosed clearly on our pages — but commercial relationships do not determine how we rate or rank a site. If you have a question about how we reach our editorial conclusions, or about the criteria we apply when assessing payout speeds, bonus terms or licensing, we're happy to explain our method. You can also read more about the team and our process on the About Us page.

A Note on Responsible Gambling

If gambling has stopped being enjoyable, or if you're worried about your own habits or those of someone close to you, please don't hesitate to reach out — we can help point you toward support. In the US, the National Problem Gambling Helpline is available 24 hours a day, seven days a week: call or text 1-800-522-4700. You can also visit our responsible gambling page for information on setting limits, self-exclusion programmes and state-level support services. Gambling should always be a form of entertainment, not a financial strategy — and help is available if that line gets blurred.

We read every message we receive and do our best to respond promptly. Thank you for taking the time to get in touch.